Unified Business Rules Standard (UBRS)

Avana San Jose & Monticello Apartments in Santa Clara: The Tenant who is the Landlord's Victim The first six months of living in the apartment were passed peacefully without any disturbances. However, after a while, I faced many problems when I moved to a new apartment. I met issues with the apartment owner due to negligence and delays in maintenance dates, which led to huge losses and damage to my stock of food inside the freezer for more than three months, which increased my financial burden. Moreover, the people there could have been more cooperative. They refused to carry my things or purchases into the apartment because it was on the second floor. Not to mention the racist behavior against me in emails and correspondence, as if there was an organization or paid people behind it. To make matters worse, they sent me a petition from their attorney demanding $420 in fees, which I had nothing to do with. I called my attorney for twenty minutes of legal advice over the phone for $110. He advised me to pay the amount and that there was no need for problems because I would not be able to buy or rent a house if I did not pay. The amount has now reached one thousand dollars, in addition to the losses resulting from neglect of maintenance, estimated at five hundred dollars. It cost me over $1200. The apartment rent is about three thousand dollars per month. You paid it on time. I have the case number filed against them at the police station because the apartment affected my health. Moreover, I asked them to repair it at my own expense. Still, they refused, and no one listened to me, so I decided to leave this place if I received all my dues in total and had an official certificate from them guaranteeing my residence in an apartment unsuitable for human living.